City of Vancouver

First Shaughnessy Design Advisory Panel

Films and Special Events
Complaints on filming: first to the production manager, next to the film producer.  If not resolved, contact City of Vancouver Film Office: 604-873-7595, or Gordon Hardwick, B. C. Film Commission 604-660-1406

Neighborhood Noise Concerns
Replacement recycling can, to report a missed pickup, or to get more information on recycling: 604-326-4600   email  or

Illegal dumping or abandoned garbage (e.g., mattresses): 604-871-6544 or

To report large renovations or paving front yards for parking without a
permit: 604-873-7298

Information on Residential Tree Removal
Report trees being cut down without a permit:  604-871-6378    

Dump large trash items: 604-326-4600 or

Dump hazardous and electronic waste: 604-732-9253 or  email

Animal Shelter / City Pound: 604-251-1325

Parking Enforcement: 604-257-8727

Basement Flooding

Sewer Back Up

If a homeowner has a sewer back up problem and suspect that the City is at fault (more common in First Shaughnessy), Section 294(2) of the Vancouver Charter requires that notice in writing of all claims against the City be filed within TWO MONTHS of the incident date. The City will not pay for damages if your letter is late.  

Contact City of Vancouver, Corporate Services, Risk & Emergency Management, 453 West 12th Avenue, Vancouver, B.C., V5Y 1V4. Tel.: 604-873-7011, fax : 604-873-7100, or check the city's website:

Coyote Control

Stanley Park Ecology Society Co-existing with Coyotes aims to reduce conflict between people, pets and coyotes (604) 681-9453

Alternatively report incidents to the Ministry of Environment, Lands and Parks at (604) 582-5200 (weekdays 8:30 a.m. to 4:30 p.m.) or after hours to 1-800-663-9453.